Last Updated: 2023

At Mud Hole Sales (located at 3818 Benson Park Drive, Verden, US 73092), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit rodbuildinggear.com or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment details (e.g., credit card information processed securely via SSL encryption).
  • Transaction Information: Details about purchases you make, including products like carbon composites, aluminum butts, adhesives, and other rod building components.
  • Technical and Usage Data: IP address, browser type, device information, pages visited, and referring URLs.
  • Account Information: If you create an account, we store your login credentials, order history, and preferences.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including payment processing and shipping.
  • To communicate with you about orders, updates, promotions, and customer support.
  • To improve our website, products, and services based on user preferences and behavior.
  • To prevent fraud and enhance security.
  • To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers: Trusted partners who assist in payment processing (e.g., PayPal, credit card gateways), shipping, and IT services.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are required to protect your data and use it only for the purposes we specify.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • Data is stored on secure servers with limited access.
  • We use SSL encryption to protect sensitive data during transmission.
  • Payment information is processed through PCI-compliant gateways.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and update our security practices.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and receive a copy of your data.
  • Correct inaccuracies in your data.
  • Request deletion of your data, subject to legal obligations.
  • Opt-out of marketing communications.
  • Object to or restrict processing of your data.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for site functionality, such as shopping cart and checkout processes.
  • Analytical Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Marketing Cookies: Used to display relevant ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

We serve customers globally (excluding some parts of Asia and remote areas). Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: [email protected]
Address: 3818 Benson Park Drive, Verden, US 73092

Thank you for trusting Mud Hole Sales. Now, get back to what you love – Building More and Paying Less!