FAQ

What types of rod building components do you offer?

We specialize in a wide range of high-quality rod building components, including carbon composites, aluminum butts, cork rings, adhesives, finishing materials, casting seats, AFTCO gaffs, and much more. Whether you’re a DIY enthusiast or a professional builder, we have the essentials you need.

Are your carbon composite materials durable?

Absolutely! Our carbon and composite materials are premium quality, designed for strength and flexibility. We take great care in packaging these items to ensure they arrive in perfect condition.

Do you offer color-treated components?

Yes, we offer color-treated components and color preservers to help you customize your fishing rods to your exact preferences.

Where do you ship?

We ship globally! However, due to logistical constraints, we are unable to deliver to some remote areas and parts of Asia. During checkout, our system will automatically check if your location is eligible for delivery.

What shipping options do you offer?

We offer two convenient shipping methods:
– Standard Shipping: For a flat fee of $12.95, we use DHL or FedEx. Orders are processed in 1-2 business days and delivered within 10-15 days after shipment.
– Free Shipping: For orders over $50, we use EMS. Delivery takes 15-25 days after processing.

How long does it take to process my order?

All orders are processed within 1-2 business days before shipment.

What is your return policy?

We offer a hassle-free return policy within 15 days of receipt. If anything isn’t perfect, contact our support team at [email protected] to initiate a return.

How do I return a product?

Simply email us at [email protected] with your order details and reason for return. We’ll guide you through the process.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders, save preferences, and speed up future purchases.

How can I contact customer service?

You can reach us at [email protected] for any questions or concerns. We’re here to help!

Do you offer discounts for bulk orders?

While we don’t have a formal bulk discount program, we encourage builders to combine orders to reach the $50 free shipping threshold. Perfect for workshops and hobby groups!